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Eppel, E & Lips, M. ‘Unpacking the Black Box of Successful ICT-Enabled Service Transformation: How to Join up the Vertical, the Horizontal and the Technical’, n.d. https://www.tandfonline.com/doi/pdf/10.1080/09540962.2016.1103417.
Eppel, Elizabeth. ‘What Does It Take to Make Surprises Less Surprising?’ Public Management Review 14, no. 7 (October 2012): 881–902. https://doi.org/10.1080/14719037.2011.650055.
Eppel, Elizabeth, and Miriam Lips. ‘Unpacking the Black Box of Successful ICT-Enabled Service Transformation: How to Join up the Vertical, the Horizontal and the Technical’. Public Money & Management 36, no. 1 (2 January 2016): 39–46. https://doi.org/10.1080/09540962.2016.1103417.
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Gill, Derek, and Bill Ryan. Future State: Directions for Public Management in New Zealand. Wellington, N.Z.: Victoria University Press, 2011.
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Goldfinch, Shaun, and Kiyoshi Yamamoto. ‘Citizen Perceptions of Public Management: Hybridisation and Post-New Public Management in Japan and New Zealand’. Australian Journal of Public Administration 78, no. 1 (March 2019): 79–94. https://doi.org/10.1111/1467-8500.12330.
González-Ricoy, Iñigo. Institutions for Future Generations. Oxford University Press USA - OSO, 2016. https://tewaharoa.victoria.ac.nz/primo-explore/fulldisplay?docid=TN_pq_ebook_centralEBC4842940&context=PC&vid=VUWNUI&lang=en_US&search_scope=64VUW_ALL&adaptor=primo_central_multiple_fe&tab=books&query=any,contains,gonzalez-ricoy%202016%20designing&sortby=rank.
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Hayward, Janine, ed. New Zealand Government and Politics - Ed. Janine Hayward. Sixth edition. South Melbourne, Victoria, Australia: Oxford University Press, 2015. https://ebookcentral.proquest.com/lib/VUW/detail.action?docID=5836520.
Hayward, Janine, and Nicola Wheen. The Waitangi Tribunal: Te Roopu Whakamana i Te Tiriti o Waitangi. New Zealand: Bridget Williams Books, 2016. http://nzhistorycollection.bwb.co.nz/9781877242625.html.
Herd, Pamela, Donald P. Moynihan, and ProQuest (Firm). Administrative Burden: Policymaking by Other Means. New York: Russell Sage Foundation, 2018. https://ebookcentral.proquest.com/lib/VUW/detail.action?docID=5607528.
Hood, Christopher. ‘A Public Management for All Seasons?’ Public Administration 69 (1991): 3–19. http://tewaharoa.victoria.ac.nz/primo_library/libweb/action/display.do?tabs=viewOnlineTab&ct=display&fn=search&doc=TN_proquest1035850382&indx=3&recIds=TN_proquest1035850382&recIdxs=2&elementId=2&renderMode=poppedOut&displayMode=full&frbrVersion=8&vid=VUW&mode=Basic&mulExcFctN=facet_rtype&mulExcFctN=facet_rtype&fctExcV=reviews&fctExcV=newspaper_articles&tab=all&rfnExcGrp=%3F&rfnExcGrp=%3F&dscnt=0&vl(freeText0)=hood%20a%20public%20management%20for%20all%20seasons&dstmp=1455578288072.
Jacobs, Alan M. ‘Policy Making for the Long Term in Advanced Democracies’. Annual Review of Political Science 19, no. 1 (11 May 2016): 433–54. https://doi.org/10.1146/annurev-polisci-110813-034103.
Jacobs, Alan M. and ProQuest (Firm). Governing for the Long Term: Democracy and the Politics of Investment. Cambridge: Cambridge University Press, 2011. https://ebookcentral.proquest.com/lib/vuw/detail.action?docID=691877.
James, Colin. ‘Making Big Decisions for the Future’. Policy Quarterly 9, no. 4 (1 November 2013). https://doi.org/10.26686/pq.v9i4.4467.
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Johnston, Michael. Syndromes of Corruption: Wealth, Power, and Democracy. Cambridge, UK: Cambridge University Press, 2005. http://www.loc.gov/catdir/enhancements/fy0632/2006295278-t.html.
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Lips, M. ‘E-Government Is Dead: Long Live Public Administration 2.0.’ Information Polity: The International Journal of Government & Democracy in the Information Age, 2012. http://search.ebscohost.com/login.aspx?direct=true&db=aph&AN=84341707&site=ehost-live.
Lips, M., Eppel, E., Cunningham, A., & Hopkins-Burns. ‘Public Attitudes to the Sharing of Personal Information in the Course of Online Public Service Provision’, n.d. https://www.victoria.ac.nz/sog/researchcentres/egovt/research-projects/research-2007/FINAL_IRD_Report.pdf.
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