Jashapara, Ashok. 2011a. ‘Case Study: Fluor’. In Knowledge Management: An Integrated Approach, 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=310.
———. 2011b. ‘Case Study: Infosys’. In Knowledge Management: An Integrated Approach, 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=104.
———. 2011c. ‘Case Study: Royal Dutch Shell’. In Knowledge Management: An Integrated Approach, 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=243.
———. 2011d. ‘Case Study: Tata Consultancy Services’. In Knowledge Management: An Integrated Approach, 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=274.
———. 2011e. ‘Case Study: Toyota’. In Knowledge Management: An Integrated Approach, 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=172.
———. 2011f. ‘Case Study: Unilever’. In Knowledge Management: An Integrated Approach, 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=132.
———. 2011g. ‘Case Study: Woods Bagot’. In Knowledge Management: An Integrated Approach, 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall.
