Brown, Penelope, and Stephen C. Levinson. ‘Section’. In Politeness: Some Universals in Language Usage, Studies in interactional sociolinguistics:55–84. Cambridge [Cambridgeshire]: Cambridge University Press, 1987.
Bucholtz, Mary, and Kira Hall. ‘Identity and Interaction: A Sociocultural Linguistic Approach’. Discourse Studies 7, no. 4–5 (1 October 2005): 585–614. https://doi.org/10.1177/1461445605054407.
Cameron, Deborah. ‘Theoretical Issues for the Study of Gender and Spoken Interaction’. In Gender and Spoken Interaction, 1–17. Basingstoke: Palgrave Macmillan, 2009. https://tewaharoa.victoria.ac.nz/discovery/fulldisplay?docid=alma9912314004002386&context=L&vid=64VUW_INST:VUWNUI&search_scope=MyInst_and_CI&tab=all&lang=en.
‘Critical Discourse Analysis (Chapter 2) - Discourse’, n.d. https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=225390&ppg=37.
Dijk, Teun van. ‘Discourse, Power and Access’. In Texts and Practices, 84–104. Taylor and Francis, 2013. http://ebookcentral.proquest.com/lib/vuw/reader.action?docID=166829&ppg=94.
Eckert, Penelope. ‘Variation and the Indexical Field’. Journal of Sociolinguistics 12, no. 4 (September 2008): 453–76. https://doi.org/10.1111/j.1467-9841.2008.00374.x.
Elinor, Ochs. ‘Transcription as Theory’. In Developmental Pragmatics, 43–72. New York: Academic Press, 1979.
Gordon, Cynthia. ‘Gumperz and Interactional Sociolinguistics’. In The SAGE Handbook of Sociolinguistics, 67–84. Los Angeles: SAGE, 2011.
Gumperz, John. ‘Contextualization Conventions’. In The New Sociolinguistics Reader, 598–606. Basingstoke [England]: Palgrave Macmillan, 2009.
Heritage, John Clayman, Steven. ‘Emergency Calls as Institutional Talk’. In Talk in Action, 53–68. John Wiley & Sons, Incorporated, 2010. http://ebookcentral.proquest.com/lib/vuw/reader.action?docID=487721&ppg=1.
Holmes, Janet, and Meredith Marra. ‘The Complexities of Communication in Professional Workplaces’. In The Routledge Handbook of Professional Communication, n.d. http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=707662&site=ehost-live.
Janet Holmes, and Maria Stubbe. ‘“Feminine” Workplaces: Stereotype and Relaity’. In The Handbook of Language and Gender, edited by Janet Holmes Miriam Meyerhoff. John Wiley & Sons, Incorporated, 2003. https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=214142&ppg=591.
Jones, Lucy. ‘"Dolls or Teddies?”: Constructing Lesbian Identity through Community-Specific Practice’. Journal of Language and Sexuality 3, no. 2 (2014): 161–90. https://doi.org/10.1075/jls.3.2.01jon.
King, Brian W. ‘Tracing the Emergence of a Community of Practice: Beyond Presupposition in Sociolinguistic Research’. Language in Society 43, no. 01 (February 2014): 61–81. https://doi.org/10.1017/S0047404513000870.
Locher, Miriam A., and Richard J. Watts. ‘Politeness Theory and Relational Work’. Journal of Politeness Research. Language, Behaviour, Culture 1, no. 1 (1 January 2005). https://doi.org/10.1515/jplr.2005.1.1.9.
Marra, Meredith. ‘Discourse Analysis and Conversation Analysis’. In The Encyclopedia of Applied Linguistics, edited by Carol A. Chapelle. Oxford, UK: Blackwell Publishing Ltd, 2012. https://doi.org/10.1002/9781405198431.wbeal0320.
Morrison, Anthea ; Holmes, Janet. ‘Eliciting Refusals: A Methodological Challenge’. Te Reo 46 (2003): 47–66. http://web.a.ebscohost.com/ehost/pdfviewer/pdfviewer?vid=0&sid=32462228-300b-411c-9a88-f44c38cebf33%40sdc-v-sessmgr03.
Roberts, Celia, and Sarah Campbell. ‘Talk on Trial: Job Interviews, Language and Ethnicity’, 2006. http://webarchive.nationalarchives.gov.uk/20130128102031/http:/research.dwp.gov.uk/asd/asd5/summ2005-2006/344summ.pdf.
Sacks, Harvey, Emanuel A. Schegloff, and Gail Jefferson. ‘A Simplest Systematics for the Organization of Turn-Taking for Conversation’. Language 50, no. 4 (December 1974). https://doi.org/10.2307/412243.
Schiffrin, Deborah. ‘Jefferson Conventions’. In Approaches to Discourse, Blackwell textbooks in linguistics:424–31. Oxford, UK: B. Blackwell, 1994.
Searle, John R. ‘Expressions, Meaning and Speech Acts’. In Speech Acts: An Essay in the Philosophy of Language, 22–53. London: Cambridge U.P., 1969.
Stubbe, Maria, Chris Lane, Jo Hilder, Elaine Vine, Bernadette Vine, Meredith Marra, Janet Holmes and Ann Weatherall. ‘Multiple Discourse Analyses of a Workplace Interaction’. Discourse Studies 5, no. 3 (2003): 351–88. http://www.jstor.org/stable/24048070?seq=1#page_scan_tab_contents.
Thomas, Jenny. ‘Conversational Implicature’. In Meaning in Interaction: An Introduction to Pragmatics, Learning about language:55–86. London: Longman, 1995. https://tewaharoa.victoria.ac.nz/discovery/fulldisplay?docid=alma99179291086402386&context=L&vid=64VUW_INST:VUWNUI&search_scope=MyInst_and_CI&isFrbr=true&tab=all&lang=en.
