Brown, Penelope and Stephen C Levinson, ‘Section’ in Politeness: Some Universals in Language Usage (Cambridge University Press, 1987) 55
Bucholtz, Mary and Kira Hall, ‘Identity and Interaction: A Sociocultural Linguistic Approach’ (2005) 7(4–5) Discourse Studies 585
Cameron, Deborah, ‘Theoretical Issues for the Study of Gender and Spoken Interaction’ in Gender and Spoken Interaction (Palgrave Macmillan, 2009) 1 <https://tewaharoa.victoria.ac.nz/discovery/fulldisplay?docid=alma9912314004002386&context=L&vid=64VUW_INST:VUWNUI&search_scope=MyInst_and_CI&tab=all&lang=en>
‘Critical Discourse Analysis (Chapter 2) - Discourse’ <https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=225390&ppg=37>
van Dijk, Teun, ‘Discourse, Power and Access’ in Texts and Practices (Taylor and Francis, 2013) 84 <http://ebookcentral.proquest.com/lib/vuw/reader.action?docID=166829&ppg=94>
Eckert, Penelope, ‘Variation and the Indexical Field’ (2008) 12(4) Journal of Sociolinguistics 453
Elinor, Ochs, ‘Transcription as Theory’ in Developmental Pragmatics (Academic Press, 1979) 43
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Gumperz, John, ‘Contextualization Conventions’ in The New Sociolinguistics Reader (Palgrave Macmillan, 2009) 598
Heritage, John Clayman, Steven, ‘Emergency Calls as Institutional Talk’ in Talk in Action (John Wiley & Sons, Incorporated, 2010) 53 <http://ebookcentral.proquest.com/lib/vuw/reader.action?docID=487721&ppg=1>
Holmes, Janet and Meredith Marra, ‘The Complexities of Communication in Professional Workplaces’ in The Routledge Handbook of Professional Communication <http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=707662&site=ehost-live>
Janet Holmes and Maria Stubbe, ‘“Feminine” Workplaces: Stereotype and Relaity’ in Janet Holmes Miriam Meyerhoff (ed), The Handbook of Language and Gender (John Wiley & Sons, Incorporated, 2003) <https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=214142&ppg=591>
Jones, Lucy, ‘"Dolls or Teddies?”: Constructing Lesbian Identity through Community-Specific Practice’ (2014) 3(2) Journal of Language and Sexuality 161
King, Brian W, ‘Tracing the Emergence of a Community of Practice: Beyond Presupposition in Sociolinguistic Research’ (2014) 43(01) Language in Society 61
Locher, Miriam A and Richard J Watts, ‘Politeness Theory and Relational Work’ (2005) 1(1) Journal of Politeness Research. Language, Behaviour, Culture
Marra, Meredith, ‘Discourse Analysis and Conversation Analysis’ in Carol A Chapelle (ed), The Encyclopedia of Applied Linguistics (Blackwell Publishing Ltd, 2012) <http://doi.wiley.com/10.1002/9781405198431.wbeal0320>
Morrison, Anthea ; Holmes, Janet, ‘Eliciting Refusals: A Methodological Challenge’ (2003) 46 Te Reo 47 <http://web.a.ebscohost.com/ehost/pdfviewer/pdfviewer?vid=0&sid=32462228-300b-411c-9a88-f44c38cebf33%40sdc-v-sessmgr03>
Sacks, Harvey, Emanuel A Schegloff and Gail Jefferson, ‘A Simplest Systematics for the Organization of Turn-Taking for Conversation’ (1974) 50(4) Language
Schiffrin, Deborah, ‘Jefferson Conventions’ in Approaches to Discourse (B. Blackwell, 1994) 424
Searle, John R, ‘Expressions, Meaning and Speech Acts’ in Speech Acts: An Essay in the Philosophy of Language (Cambridge U.P., 1969) 22
Stubbe, Maria, Chris Lane, Jo Hilder, Elaine Vine, Bernadette Vine, Meredith Marra, Janet Holmes and Ann Weatherall, ‘Multiple Discourse Analyses of a Workplace Interaction’ (2003) 5(3) Discourse Studies 351 <http://www.jstor.org/stable/24048070?seq=1#page_scan_tab_contents>
Thomas, Jenny, ‘Conversational Implicature’ in Meaning in Interaction: An Introduction to Pragmatics (Longman, 1995) 55 <https://tewaharoa.victoria.ac.nz/discovery/fulldisplay?docid=alma99179291086402386&context=L&vid=64VUW_INST:VUWNUI&search_scope=MyInst_and_CI&isFrbr=true&tab=all&lang=en>
Roberts, Celia and Sarah Campbell, ‘Talk on Trial: Job Interviews, Language and Ethnicity’ (2006) <http://webarchive.nationalarchives.gov.uk/20130128102031/http:/research.dwp.gov.uk/asd/asd5/summ2005-2006/344summ.pdf>
