Jashapara, A. (2011a) ‘Case study: Fluor’, in Knowledge management: an integrated approach. 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. Available at: https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=310.
Jashapara, A. (2011b) ‘Case study: Infosys’, in Knowledge management: an integrated approach. 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. Available at: https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=104.
Jashapara, A. (2011c) ‘Case study: Royal Dutch Shell’, in Knowledge management: an integrated approach. 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. Available at: https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=243.
Jashapara, A. (2011d) ‘Case study: Tata Consultancy Services’, in Knowledge management: an integrated approach. 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. Available at: https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=274.
Jashapara, A. (2011e) ‘Case study: Toyota’, in Knowledge management: an integrated approach. 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. Available at: https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=172.
Jashapara, A. (2011f) ‘Case study: Unilever’, in Knowledge management: an integrated approach. 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall. Available at: https://ebookcentral.proquest.com/lib/vuw/reader.action?docID=5187158&ppg=132.
Jashapara, A. (2011g) ‘Case study: Woods Bagot’, in Knowledge management: an integrated approach. 2nd ed. Harlow, Essex: Pearson/Financial Times/Prentice Hall.