‘Activity-Based Management - ABM Puts ABC Information to Work’. Management Accounting, vol. 73, no. 7, http://search.proquest.com/docview/229755433/fulltextPDF/85EFDB1351BE463BPQ/20?accountid=14782.
Adams, Chris. & Neely, Andy. ‘Prism Reform’. Financial Management, pp. 28–31, https://search.proquest.com/docview/195693376/fulltextPDF/425082F8342B4924PQ/1?accountid=14782.
Anderson S.R, Kaplan R. S. ‘Time-Driven Activity-Based Costing.’ Harvard Business Review, 2004, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=14874836&site=ehost-live.
Atkinson, Anthony ; Waterhouse, John ; Wells, Robert. ‘A Stakeholder Approach to Strategic Performance Measurement’. Sloan Management Review, vol. 38, no. 3, 1997, http://search.proquest.com/abiglobal/docview/224969169/fulltextPDF/1E36741D29DD473EPQ/1?accountid=14782.
Bartolomeo, Matteo ; Bennett, Martin ; Bouma, Jan Jaap ; Heydkamp, Peter ; James, Peter ; Wolters, Teun. ‘Environmental Management Accounting in Europe: Current Practice and Future Potential’. European Accounting Review, vol. 9, no. 1, 2000, pp. 31–52, https://doi.org/10.1080/096381800407932.
Bates, K., and M. Whittington. ‘Forecasting Financials’. Financial Times Handbook of Management, 3rd ed, Pearson/Financial Times Prentice Hall, 2004.
B.G. Dale ; G.M. Wan. ‘Setting up a Quality Costing System: An Evaluation of the Key Issues’. Business Process Management Journal, vol. 8, no. 2, 2002, pp. 104–16, https://doi.org/10.1108/14637150210425081.
Bhutta, Khurrum S., and Faizul Huq. ‘Supplier Selection Problem: A Comparison of the Total Cost of Ownership and Analytic Hierarchy Process Approaches’. Supply Chain Management: An International Journal, vol. 7, no. 3, 2002, pp. 126–35, https://doi.org/10.1108/13598540210436586.
Borjesson, Sofia. ‘A Case Study on Activity-Based Budgeting’. Journal of Cost Management, vol. 10, no. 4, 1997, pp. 7–18, http://content.talisaspire.com/victoria/bundles/57b245d94469eeae068b4568.
Brignall, T ; Fitzgerald, L ; Johnston, R ; Silvestro, R. ‘Performance Measurement in Service Businesses’. Management Accounting, vol. 69, no. 10, 1991, http://search.proquest.com/docview/195663126/fulltextPDF/CBE7D6E398BC4BDDPQ/29?accountid=14782.
Bui, Binh, and Charl de Villiers. ‘Business Strategies and Management Accounting in Response to Climate Change Risk Exposure and Regulatory Uncertainty’. The British Accounting Review, vol. 49, no. 1, Jan. 2017, pp. 4–24, https://doi.org/10.1016/j.bar.2016.10.006.
Bui, Binh, and Carolyn J. Fowler. ‘Strategic Responses to Changing Climate Change Policies: The Role Played by Carbon Accounting’. Australian Accounting Review, Nov. 2017, https://doi.org/10.1111/auar.12213.
Burritt, Roger L. ; Saka, Chika. ‘Environmental Management Accounting Applications and Eco-Efficiency: Case Studies from Japan’. Journal of Cleaner Production, vol. 14, no. 14, 2006, pp. 1262–75, https://doi.org/10.1016/j.jclepro.2005.08.012.
Cagwin, Douglass ; Bouwman, Marinus J. ‘The Association between Activity-Based Costing and Improvement in Financial Performance’. Management Accounting Research, vol. 13, no. 1, 2002, pp. 1–39, https://doi.org/10.1006/mare.2001.0175.
Caleb J. Rattray ; Beverley R. Lord ; Yvonne P. Shanahan. ‘Target Costing in New Zealand Manufacturing Firms’. Pacific Accounting Review, vol. 19, no. 1, 2007, pp. 68–83, https://doi.org/10.1108/01140580710754656.
---. ‘Target Costing in New Zealand Manufacturing Firms’. Pacific Accounting Review, vol. 19, no. 1, 2007, pp. 68–83, https://doi.org/10.1108/01140580710754656.
Carr, C. ; Tomkins, C. ‘Strategic Investment Decisions: The Importance of SCM. A Comparative Analysis of 51 Case Studies in U.K., U.S. and German Companies’. Management Accounting Research, vol. 7, no. 2, 1996, pp. 199–217, https://doi.org/10.1006/mare.1996.0012.
Chapman, Christopher S., et al. Handbook of Management Accounting Research. 1st ed, Elsevier, 2007, https://ebookcentral.proquest.com/lib/vuw/detail.action?docID=283949.
Clinton, B. Douglas ; Hsu, Ko - Cheng. ‘JIT and the Balanced Scorecard: Linking Manufacturing Control to Management Control. (Includes Related Article on Balanced Scorecard)’. Management Accounting (USA), vol. 79, no. 3, 1997, pp. 18–24, http://search.proquest.com/docview/229749660/fulltextPDF/FC84AE1EE6994525PQ/1?accountid=14782.
Colbert, Gary ; Spicer, Barry. ‘Linking Activity-Based Costing and Transfer Pricing for Improved Decisions and Behavior’. Journal of Cost Management, vol. 12, no. 3, 1998, pp. 20–26, http://tewaharoa.victoria.ac.nz/primo_library/libweb/action/display.do?tabs=viewOnlineTab&ct=display&fn=search&doc=TN_proquest209697322&indx=6&recIds=TN_proquest209697322&recIdxs=5&elementId=5&renderMode=poppedOut&displayMode=full&frbrVersion=4&frbg=&&dscnt=0&scp.scps=scope%3A%28JNZS_vuw_ac_nz%29%2Cscope%3A%28Exams_vuw_ac_nz%29%2Cscope%3A%28NZJIR_vuw_ac_nz%29%2Cscope%3A%28researcharchive_vuw_ac_nz%29%2Cscope%3A%28NZREF_vuw_ac_nz%29%2Cscope%3A%28AJL_vuw_ac_nz%29%2Cscope%3A%28LEW_vuw_ac_nz%29%2Cscope%3A%28KOTARE_vuw_ac_nz%29%2Cscope%3A%28NZAROE_vuw_ac_nz%29%2Cscope%3A%2864VUW%29%2Cprimo_central_multiple_fe&tb=t&vl(547469497UI0)=any&vid=VUW&mode=Basic&srt=rank&tab=all&dum=true&vl(freeText0)=Linking%20activity-based%20costing%20and%20transfer%20pricing%20for%20improved%20decisions%20and%20behaviour.%20Journal%20of%20Cost%20Management&dstmp=1464736354405.
Cooper, Robin ; Kaplan, Robert. ‘Activity-Based Systems: Measuring the Costs of Resource Usage’. Accounting Horizons, vol. 6, no. 3, 1992, http://search.proquest.com/docview/208915804/fulltextPDF/FDF9EDD16A1B440APQ/3?accountid=14782.
---. ‘Activity-Based Systems: Measuring the Costs of Resource Usage’. Accounting Horizons, vol. 6, no. 3, 1992, http://search.proquest.com/docview/208915804/fulltextPDF/88AA56756FE44B24PQ/3?accountid=14782.
---. ‘Activity-Based Systems: Measuring the Costs of Resource Usage’. Accounting Horizons, vol. 6, no. 3, 1992, http://search.proquest.com/docview/208915804/fulltextPDF/B4B1E90B206740C7PQ/1?accountid=14782.
Cooper, Robin ; Slagmulder, Regine. ‘The Scope of Strategic Cost Management.’ Management Accounting (USA), vol. 79, no. 8, 1998, http://search.proquest.com/docview/229761543/fulltextPDF/D789AC6380854AD5PQ/11?accountid=14782.
Cooper, Robin1Chew, W. Bruce2. ‘Control Tomorrow’s Costs Through Today’s Designs.’ Harvard Business Review, vol. 74, 1996, pp. 88–97, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=9601185353&site=ehost-live.
Cotton, Bill. ‘Quality Management’. Chartered Accountants Journal of New Zealand, vol. 74, no. 10, 1995, http://content.talisaspire.com/victoria/bundles/57a118434469ee67798b457c.
Cusumano, Michael A. ; Takeishi, Akira. ‘Supplier Relations and Management: A Survey of Japanese, Japanese‐transplant, and U.S. Auto Plants’. Strategic Management Journal, vol. 12, no. 8, 1991, pp. 563–88, https://doi.org/10.1002/smj.4250120802.
Davis, Charles E., and Elizabeth Davis. Managerial Accounting. 2nd edition, John Wiley & Sons, 2014, https://ebookcentral.proquest.com/lib/vuw/detail.action?docID=5106258.
Davis, Stan ; Albright, Tom. ‘An Investigation of the Effect of Balanced Scorecard Implementation on Financial Performance’. Management Accounting Research, vol. 15, no. 2, 2004, pp. 135–53, https://doi.org/10.1016/j.mar.2003.11.001.
Deighton, J., Blattberg, R., and Blattberg Deighton, J R. ‘Manage Marketing by the Customer Equity Test.’ Harvard Business Review, 1996, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=9607100440&site=ehost-live.
Dierks, Paul A. ; Patel, Ajay. ‘What Is EVA, and How Can It Help Your Company? (Economic Value Added)’. Management Accounting (USA), vol. 79, no. 5, 1997, http://search.proquest.com/docview/229748441/fulltextPDF/3BF6B15E20794C59PQ/21?accountid=14782.
Epstein, Marc J. ; Friedl, Michael ; Yuthas, Kristi. ‘Managing Customer Profitability’. Journal of Accountancy, vol. 206, no. 6, 2008, http://search.proquest.com/docview/206792428/fulltextPDF/B29E5C0AEFC84ECFPQ/24?accountid=14782.
Epstein, Marc ; Roy, Marie-Josee. ‘Environmental Management to Improve Corporate Profitability’. Journal of Cost Management, vol. 11, no. 6, 1997, pp. 26–34, http://tewaharoa.victoria.ac.nz/primo_library/libweb/action/display.do?frbrVersion=2&tabs=viewOnlineTab&ct=display&fn=search&doc=TN_proquest209698832&indx=1&recIds=TN_proquest209698832&recIdxs=0&elementId=0&renderMode=poppedOut&displayMode=full&frbrVersion=2&frbg=&&dscnt=0&scp.scps=scope%3A%28JNZS_vuw_ac_nz%29%2Cscope%3A%28Exams_vuw_ac_nz%29%2Cscope%3A%28NZJIR_vuw_ac_nz%29%2Cscope%3A%28researcharchive_vuw_ac_nz%29%2Cscope%3A%28NZREF_vuw_ac_nz%29%2Cscope%3A%28AJL_vuw_ac_nz%29%2Cscope%3A%28LEW_vuw_ac_nz%29%2Cscope%3A%28KOTARE_vuw_ac_nz%29%2Cscope%3A%28NZAROE_vuw_ac_nz%29%2Cscope%3A%2864VUW%29%2Cprimo_central_multiple_fe&tb=t&vl(547469497UI0)=any&vid=VUW&mode=Basic&srt=rank&tab=all&dum=true&vl(freeText0)=Epstein%2C%20M.%20J.%20and%20Roy%2C%20M.%20J.%20%281997%29.%20Environmental%20management%20to%20improve%20corporate%20profitability.%20Journal%20of%20Cost%20Management.%20Nov%2FDec.%20pp.%2026-34&dstmp=1464736683886.
Foster, George ; Gupta, Mahendra ; Sjoblom, Leif. ‘Customer Profitability Analysis: Challenges and New Directions’. Journal of Cost Management, vol. 10, no. 1, 1996, pp. 5–17, http://tewaharoa.victoria.ac.nz/primo_library/libweb/action/display.do?frbrVersion=2&tabs=viewOnlineTab&ct=display&fn=search&doc=TN_proquest209701337&indx=1&recIds=TN_proquest209701337&recIdxs=0&elementId=0&renderMode=poppedOut&displayMode=full&frbrVersion=2&frbg=&&dscnt=0&scp.scps=scope%3A%28JNZS_vuw_ac_nz%29%2Cscope%3A%28Exams_vuw_ac_nz%29%2Cscope%3A%28NZJIR_vuw_ac_nz%29%2Cscope%3A%28researcharchive_vuw_ac_nz%29%2Cscope%3A%28NZREF_vuw_ac_nz%29%2Cscope%3A%28AJL_vuw_ac_nz%29%2Cscope%3A%28LEW_vuw_ac_nz%29%2Cscope%3A%28KOTARE_vuw_ac_nz%29%2Cscope%3A%28NZAROE_vuw_ac_nz%29%2Cscope%3A%2864VUW%29%2Cprimo_central_multiple_fe&tb=t&vl(547469497UI0)=any&vid=VUW&mode=Basic&srt=rank&tab=all&dum=true&vl(freeText0)=%2010.%09%20Foster%2C%20G.%2C%20Gupta%2C%20M.%20and%20Sjoblom%2C%20L.%20%281996.%29%20Customer%20Profitability%20Analysis%3A%20Challenges%20and%20new%20directions.%20Journal%20of%20Cost%20Management.%20Spring.%20pp.%205-17&dstmp=1464736831627.
Frederick Reichheld. ‘The One Number You Need to Grow.’ Harvard Business Review, 2003, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=11587407&site=ehost-live.
Garrison, Ray H., et al. Managerial Accounting. Fifteenth Edition, McGraw-Hill Education, 2015.
Hahn, Tobias & Schaltegger, Stefan, Burritt, Roger. ‘Towards a Comprehensive Framework for Environmental Management Accounting - Links between Business Actors and Environmental Management Accounting Tools’. Australian Accounting Review, vol. 12, pp. 39–50, https://search.proquest.com/docview/217551215/fulltextPDF/5F071B0DB2234B00PQ/1?accountid=14782.
Hopper, Trevor, et al. Issues in Management Accounting. 3rd ed, Prentice Hall, 2007, https://ebookcentral.proquest.com/lib/vuw/detail.action?docID=5187746.
Hoque, Zahirul. ‘Just-in-Time Production, Automation, Cost Allocation Practices and Importance of Cost Information: An Empirical Investigation in New Zealand-Based Manufacturing Organisations’. British Accounting Review, vol. 32, no. 2, 2000, pp. 133–59, https://doi.org/10.1006/bare.1999.0125.
Hoque, Zahirul. Strategic Management Accounting: Concepts, Processes and Issues. 2nd ed, Pearson Education Australia, 2003.
Horngren, Charles T., et al. Cost Accounting: A Managerial Emphasis. Fifteenth edition, Pearson, 2015.
Huang, Shaio-Yan, et al. ‘The Application of the Theory of Constraints and Activity-Based Costing to Business Excellence: The Case of Automotive Electronics Manufacture Firms’. Total Quality Management & Business Excellence, vol. 25, no. 5–6, Apr. 2014, pp. 532–45, https://doi.org/10.1080/14783363.2013.820023.
Hunt, Chris, et al. Management Accounting: Strategic Decision Making, Performance and Risk. 2nd ed, Pearson, 2013.
Investor Centre | Briscoe Group Limited. http://briscoegroup.co.nz/investor-centre/.
Ittner, Christopher D. ; Larcker, David F. ‘Quality Strategy, Strategic Control Systems, and Organizational Performance’. Accounting, Organizations and Society, vol. 22, no. 3, 1997, pp. 293–314, https://doi.org/10.1016/S0361-3682(96)00035-9.
Kaplan, R. S. ‘Contribution Margin Analysis: No Longer Relevant/Strategic Cost Management:...’ Journal of Management Accounting Research, vol. Fall, 1990, pp. 2–15, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=5331309&site=ehost-live.
Kaplan, Robert, Cooper, Robin. ‘Profit Priorities from Activity-Based Costing.’ Harvard Business Review, 1991, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=9107010659&site=ehost-live.
---. ‘Profit Priorities from Activity-Based Costing.’ Harvard Business Review, 1991, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=9107010659&site=ehost-live.
Kaplan, Robert S. ‘In Defense of Activity-Based Cost Management.’ Management Accounting (USA), vol. 74, no. 5, 1992, http://search.proquest.com/docview/229829751/fulltextPDF/22E2AC466CA04B71PQ/36?accountid=14782.
Kaplan, Robert S., et al. ‘Transfer Pricing with ABC. (Activity-Based Costing at Teva Pharmaceutical Industries Ltd.)’. Management Accounting (USA), vol. 78, no. 11, 1997, pp. 20–28, http://search.proquest.com/docview/229749764/fulltextPDF/1F3F91383A0B4B69PQ/1?accountid=14782.
Kaplan, Robert S. ; Weiss, Dan ; Desheh, Eyal. ‘Transfer Pricing with ABC. (Activity-Based Costing at Teva Pharmaceutical Industries Ltd.)’. Management Accounting (USA), vol. 78, no. 11, 1997, http://search.proquest.com/docview/229749764/fulltextPDF/EF4846B875534B9DPQ/14?accountid=14782.
Koller, Tim and Ebooks Corporation. ‘Part 1 - Chapter 3 – “The Expectations Treadmill” in Copeland et al. Valuation: Measuring and Managing the Value of Companies.’ Valuation: Measuring and Managing the Value of Companies, 5th ed, Wiley, 2010, pp. 71–55, http://www.VUW.eblib.com/EBLWeb/patron/?target=patron&extendedid=P_554974_0.
Langfield-Smith, Kim, et al. ‘Chapter 14: Strategic Performance Measurement Systems’. Management Accounting: Information for Creating and Managing Value, 7th edition, McGraw-Hill Education Australia Pty Ltd, 2014, pp. 614–51.
---. Management Accounting: Information for Creating and Managing Value. 7th edition, McGraw-Hill Education Australia Pty Ltd, 2014.
Langfield-Smith, Kim. ‘Management Control Systems and Strategy: A Critical Review’. Accounting, Organizations and Society, vol. 22, no. 2, 1997, pp. 207–32, https://doi.org/10.1016/S0361-3682(95)00040-2.
Li-cheng Chang. ‘The NHS Performance Assessment Framework as a Balanced Scorecard Approach: Limitations and Implications’. International Journal of Public Sector Management, vol. 20, no. 2, 2007, pp. 101–17, https://doi.org/10.1108/09513550710731472.
Lind, Johnny ; Strömsten, Torkel. ‘When Do Firms Use Different Types of Customer Accounting?’ Journal of Business Research, vol. 59, no. 12, 2006, pp. 1257–66, https://doi.org/10.1016/j.jbusres.2006.09.005.
Lisa M. Ellram. ‘Total Cost of Ownership: An Analysis Approach for Purchasing’. International Journal of Physical Distribution & Logistics Management, vol. 25, no. 8, 1995, pp. 4–23, https://doi.org/10.1108/09600039510099928.
Lord, Beverley R. ‘Strategic Management Accounting: The Emperor’s New Clothes?’ Management Accounting Research, vol. 7, no. 3, 1996, pp. 347–66, https://doi.org/10.1006/mare.1996.0020.
Lord, Beverley R., Shanahan, ; Yvonne P. & Gage, Michelle J. ‘The Balanced Scorecard: A New Zealand Perspective’. Pacific Accounting Review, vol. 17, no. 1, 2005, pp. 49–78, https://doi.org/10.1108/01140580510818521.
Lord, Beverley ; Shanahan, Yvonne ; Nolan, Benjamin. ‘The Use and Perceived Merit of Customer Accounting in New Zealand’. Accounting Research Journal, vol. 20, no. 1, 2007, pp. 47–59, http://www.emeraldinsight.com/doi/pdfplus/10.1108/10309610780000689.
M. Fraser. ‘The Management Accountant and Customer Profitability - Part 2.’ Chartered Accountants Journal, 2012, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=76172852&site=ehost-live.
---. ‘The Management Accountant and Customer Profitability -Part 1’. Chartered Accountants Journal, 2012, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=75234323&site=ehost-live.
Malcolm Smith ; Shane Dikolli. ‘Customer Profitability Analysis:: An Activity-Based Costing Approach’. Managerial Auditing Journal, vol. 10, no. 7, 1995, pp. 3–7, https://doi.org/10.1108/02686909510090276.
Mcjorrow, Steven ; Cook, Terry. ‘Balanced Scorecard - What Happens in Real Life?’ Chartered Accountants Journal of New Zealand, vol. 79, no. 4, 2000, pp. 30–33, http://content.talisaspire.com/victoria/bundles/57959ad6e7ebb61d2b8b4572.
Mia, Lokman. ‘Just-in-Time Manufacturing, Management Accounting Systems and Profitability’. Accounting and Business Research, vol. 30, no. 2, 2000, pp. 137–51, https://doi.org/10.1080/00014788.2000.9728931.
Michael Bromwich. ‘Thoughts on Management Accounting and Strategy’. Pacific Accounting Review, vol. 11, no. 1 & sol;2, 1999, pp. 41–48, https://doi.org/10.1108/eb037925.
Mitchell, Falconer, Innes, John &. ‘The Application of Activity-Based Costing in the United Kingdom’s Largest Financial Institutions’. The Service Industries Journal, vol. 17, pp. 190–203, https://search.proquest.com/docview/203333656/fulltextPDF/97F59413D802448BPQ/1?accountid=14782.
Mooraj, Stella ; Oyon, Daniel ; Hostettler, Didier. ‘The Balanced Scorecard: A Necessary Good or an Unnecessary Evil?’ European Management Journal, vol. 17, no. 5, 1999, pp. 481–91, https://doi.org/10.1016/S0263-2373(99)00034-1.
Murby, Liz. ‘Customer Profitability’. Financial Management, 2008, pp. 32–33, http://search.proquest.com/docview/195693261/fulltextPDF/8400A33C86A1449DPQ/18?accountid=14782.
---. ‘Customer Profitability’. Financial Management, 2007, pp. 33–35, http://search.proquest.com/docview/195690584/fulltextPDF/307B377029424C85PQ/17?accountid=14782.
Murray, Mary ; Zimmermann, Raymond ; Flaherty, Daniel. ‘Can Benchmarking Give You a Competitive Edge?’ Management Accounting, vol. 79, no. 2, 1997, pp. 46–50, http://search.proquest.com/docview/229793833/fulltextPDF/7FF231C7BAEA45FDPQ/19?accountid=14782.
Norton D P, Kaplan R. S. ‘Having Trouble with Your Strategy? Then Map It.’ Harvard Business Review, 2000, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=3521290&site=ehost-live.
---. ‘Having Trouble with Your Strategy? Then Map It.’ Harvard Business Review, 2000, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=3521290&site=ehost-live.
---. ‘Having Trouble with Your Strategy? Then Map It.’ Harvard Business Review, 2000, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=3521290&site=ehost-live.
Norton, D. P., Kaplan, R. S. ‘Measuring the Strategic Readiness of Intangible Assets.’ Harvard Business Review, 2004, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=12108631&site=ehost-live.
---. ‘Measuring the Strategic Readiness of Intangible Assets.’ Harvard Business Review, 2004, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=12108631&site=ehost-live.
Norton D P, Kaplan R. S. ‘Using the Balanced Scorecard as a Strategic Management System.’ Harvard Business Review, 1996, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=9601185348&site=ehost-live.
O’Hanlon, John ; Peasnell, Ken. ‘Wall Street’s Contribution to Management Accounting: The Stern Stewart EVA ®financial Management System’. Management Accounting Research, vol. 9, no. 4, 1998, pp. 421–44, https://doi.org/10.1006/mare.1998.0089.
Pfeffer J. ‘Six Dangerous Myths About Pay.’ Harvard Business Review, 1998, http://search.ebscohost.com/login.aspx?direct=true&db=heh&AN=547149&site=ehost-live.
Porter, Leslie J. ; Rayner, Paul. ‘Quality Costing for Total Quality Management’. International Journal of Production Economics, vol. 27, no. 1, 1992, pp. 69–81, https://doi.org/10.1016/0925-5273(92)90127-S.
Pursglove, A.B. ; Dale, B.G. ‘Developing a Quality Costing System: Key Features and Outcomes’. Omega, vol. 23, no. 5, 1995, pp. 567–75, https://doi.org/10.1016/0305-0483(95)00027-L.
Reeve, James M. ‘Best Practices in Activity-Based Management - Swenson, Dan , 1997’. Readings and Issues in Cost Management, 2nd ed, South-Western College Pub, 2000.
---. Readings and Issues in Cost Management. 2nd ed, South-Western College Pub, 2000.
---. ‘Value Chain Analysis: A Strategic Approach to Cost Management - Donelan, Joseph ; Kaplan, Edward’. Readings and Issues in Cost Management, 2nd ed, South-Western College Pub, 2000.
Robinson. ‘Contribution Margin Analysis: No Longer Relevant/Strategic Cost Management: The New Paradigm.’ Journal of Management Accounting Research, 1990, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=5331309&site=ehost-live.
Roland T. Rust, Katherine N. Lemon and Valarie A. Zeithaml. Return on Marketing: Using Customer Equity to Focus Marketing Strategy. https://www.jstor.org/stable/pdf/30161978.pdf.
Roslender, Robin ; Hart, Susan J. ‘In Search of Strategic Management Accounting: Theoretical and Field Study Perspectives’. Management Accounting Research, vol. 14, no. 3, 2003, pp. 255–79, https://doi.org/10.1016/S1044-5005(03)00048-9.
Sakurai, Michiharu. ‘Reading 12.1: Target Costing and How to Use It.’ Readings and Issues in Cost Management, 2nd ed, 2000, pp. 383–98.
Sandison, Derek. Hansen, Stephen C. & Torok, Robert G. ‘Activity-Based Planning and Budgeting: A New Approach from CAM-I’. Journal of Cost Management, vol. 17, pp. 16–22, https://search.proquest.com/docview/209688586/FA0B9FA5322E488FPQ/2?accountid=14782.
Sauers, Dale G. ‘Analyzing Inventory Systems.’ Management Accounting (USA), vol. 67, no. 11, 1986, http://search.proquest.com/docview/223336212?accountid=14782.
Schlesinger, L., Grant, A. ‘Realize Your Customer’s Full Profit Potential.’ Harvard Business Review, 1995, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=9510041966&site=ehost-live.
---. ‘Realize Your Customer’s Full Profit Potential.’ Harvard Business Review, 1995, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=9510041966&site=ehost-live.
Shank & Govindarajan. ‘Strategic Cost Management: The Value Chain Perspective.’ Journal of Management Accounting Research, 1992, http://search.ebscohost.com/login.aspx?direct=true&db=bah&AN=9701222543&site=ehost-live.
Shank, J., and V. Govindarajan. ‘Strategic Cost Management and the Value Chain’. Readings and Issues in Cost Management, 2nd ed, South-Western College Pub, 2000, pp. 185–203.
Shank, John K. ‘Analysing Technology Investments—from NPV to Strategic Cost Management (SCM)’. Management Accounting Research, vol. 7, no. 2, 1996, pp. 185–97, https://doi.org/10.1006/mare.1996.0011.
Sharma, Umesh ; Hoque, Zahirul. ‘TQM Implementation in a Public Sector Entity in Fiji: Public Sector Reform, Commercialization, and Institutionalism’. International Journal of Public Sector Management, vol. 15, no. 4/5, 2002, pp. 340–60, http://search.proquest.com/docview/234491845/fulltextPDF/A29F750F39024590PQ/1?accountid=14782.
Srindidhi, B, Radhakrishnan, Suresh. ‘Avoiding the Death Spiral: A Case for Activity-Based Costing’. Journal of Cost Management; Boston, vol. 10, no. 4, pp. 19–24, https://search.proquest.com/docview/209686905/50DAC0769F1346EFPQ/2?accountid=14782.
Swenson, D. W., and J. Cassidy. ‘The Effect of JIT on Management Accounting’. Journal of Cost Management, vol. Spring, 1993, pp. 39–47.
Swenson, Dan. ‘Best Practices in Activity-Based Management’. Journal of Cost Management; Boston, vol. 11, no. 6, pp. 6–14, https://search.proquest.com/docview/209697223?accountid=14782.
‘Target Costing And Incentive Compensation’. Cost Management., vol. 19, no. 2, http://search.proquest.com/docview/209689441/fulltextPDF/C2F4E4254C42F6PQ/1?accountid=14782.
Tatikonda, Lakshmi U. ; Tatikonda, Rao J. ‘We Need Dynamic Performance Measures. (Includes Related Article on Development of New Performance Measurement System)’. Management Accounting (USA), vol. 80, no. 3, 1998, http://search.proquest.com/docview/229752061/fulltextPDF/B0AD637C8F5F4F9CPQ/19?accountid=14782.
The Cost of Poor Quality.Mp4. 16AD, https://www.youtube.com/watch?v=MyPCsw2Yjew&noredirect=1.
‘Time-Driven Activity-Based Costing: Exploring the Underlying Model’. Cost Management., vol. 21, no. 2, http://search.proquest.com/docview/209696634/fulltextPDF/6D6C355B274444DEPQ/1?accountid=14782.
W., Rotch. ‘Activity-Based Costing in Service Industries.’ Journal of Cost Management, vol. Summer 1990, 1990.
Williams, Roger ; Van Der Wiele, Ton ; Van Iwaarden, Jos ; Bertsch, Boudewijn ; Dale, Barrie. ‘Quality Management: The New Challenges’. Total Quality Management & Business Excellence, vol. 17, no. 10, 2006, pp. 1273–80, https://doi.org/10.1080/14783360600753703.
